Privacy Policy
Last updated: September 7, 2025
At Five Motion, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.five-motion.com , make a purchase, or interact with us.
1. Information We Collect
We may collect the following personal information:
-
Contact details: name, email address, phone number, shipping and billing address.
-
Payment information: processed securely through external providers (we do not store full card details).
-
Browsing information: IP address, device type, browser, and cookies to enhance your experience.
2. How We Use Your Information
We use your information to:
-
Process and manage your orders.
-
Send confirmations, invoices, and shipping updates.
-
Provide customer support.
-
Communicate about product launches, promotions, or events (only if you opt in).
-
Comply with applicable legal and tax requirements.
3. Protecting Your Information
We adopt reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, alteration, loss, or disclosure.
4. Sharing Information with Third Parties
Your personal information may only be shared with:
-
Payment service providers (to process transactions).
-
Shipping and logistics companies (for international deliveries).
-
Legal or tax authorities when required by law.
We never sell or rent your information to third parties.
5. Cookies and Similar Technologies
We use cookies to:
-
Improve website navigation.
-
Remember your preferences.
-
Analyze site traffic and performance.
You can disable cookies in your browser settings, although some features may be affected.
6. User Rights
Depending on your country of residence, you may exercise the following rights:
-
Access, correct, or delete your personal data.
-
Restrict or object to its use.
-
Request data portability.
To exercise these rights, contact us at: fivemotiong@gmail.com
7. International Transfers
Since we ship pieces from Mexico worldwide, your information may be transferred and processed in other countries with different data protection laws. In all cases, we ensure an adequate level of protection.
8. Changes to This Policy
We may update this Privacy Policy at any time. We recommend reviewing it periodically. Changes will take effect once published on the website.
9. Contact
If you have any questions about this Privacy Policy or the use of your information, contact us at:
📧 fivemotiong@gmail.com
📍 Guadalajara, Jalisco, Mexico